Service design at the Swedish Public Employment Service: an interview with Netta Korhonen
The previous post introduced the Department for Customer-Driven Development (Sektionen Kunddriven verksamhetsutveckling) at the Swedish P...
Nov 15, 2018 / Read More
Helping people get jobs through design: a story from the Swedish Public Employment Service
Netta Korhonen, an alumnus of Design for Government course at Aalto University, has been working as a service designer for the Swedish Pu...
Nov 15, 2018 / Read More
Two project from service designer Mikko Koivisto–the winner of the Ornamo Award 2017
Service designer Mikko Koivisto has been selected as the winner of the Ornamo Award last year. Given by the Finnish Association of Design...
Jun 29, 2018 / Read More
Interview with service designer Mikko Koivisto — 10 years of constant learning
Service designer Mikko Koivisto has been selected as the winner of the Ornamo Award of 2017. Koivisto, the Lead Service Designer of the H...
Jun 29, 2018 / Read More
Interview with Yonatan Kelib — the Service designer at Fjord behind EnterFinland.fi and more
In my previous post, I covered EnterFinland.fi, a highly successful e-service by the Finnish Immigration Service that made it possible fo...
Apr 30, 2018 / Read More
Finnish Immigration e-service reinvented — EnterFinland.fi
My son was born in 2014, about 7 years after I came to Finland. When I was trying to apply for his residence permit, I was blown away by ...
Apr 30, 2018 / Read More
Interview with Stefania Passera, one of the pioneers of legal design
Last post covered the work of Stefania Passera, who designed a Visual Guide to accompany the General Terms of Public Procurement in Servi...
Aug 14, 2017 / Read More
Legal Design from Finland: a Legal Visual Guide designed by Stefania Passera
Do you usually read the user manual when you purchased a new product? According to an article by the online magazine Engadget, 95% of the...
Aug 14, 2017 / Read More
Digitalising Finnish government: interview with Anni Leppänen of D9 Team
Anni Leppänen recently joined the D9 team, the digitalisation consulting team situated in State Treasury of Finland (Valtiokonttori) as “...
Aug 14, 2017 / Read More
Innovating a Swedish Municipality Through Design: Interview with Richard Hylerstedt of CurioCity
Richard Hylerstedt, a former student of Design for Government, recently joined CurioCity, the idea development and innovation unit of the...
Aug 14, 2017 / Read More